SISTERS SERVING SISTERS

PRIVACY POLICY
Effective Date: January 4, 2013
Last Updated: November 30, 2023
My Sister My Friend Breast Cancer Support (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, request services, or share your story through our blog.
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This Policy applies to all visitors, users, and others who access our services, and reflects compliance with California privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the California Online Privacy Protection Act (CalOPPA), and the California Confidentiality of Medical Information Act (CMIA) where applicable.
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1. What We Collect
We collect the following types of personal information:
a. Information You Voluntarily Provide
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We may collect information when you:
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Sign up for a support group or financial assistance
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Request or schedule counseling with a licensed provider
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Submit a story for publication on our blog
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Contact us with a question or request
This information may include:
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Name and contact details (e.g., email, phone)
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Limited health-related information you share during intake
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Information about your emotional, medical, or financial experiences (in blog submissions or support group intake/surveys)
b. Sensitive Health-Related Information
We may collect health-related information only as needed to:
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Evaluate your eligibility for services
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Provide appropriate support or additional resources
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Respond to voluntary submissions
We do not collect or store therapy notes or session records online.
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2. How We Use Your Information
We use your information for the following purposes:
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To provide or recommend supportive services
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To evaluate eligibility for financial assistance programs
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To manage voluntary blog submissions
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To respond to your inquiries and support requests
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To comply with legal obligations
We do not sell or use your information for advertising purposes.​
3. Blog Submissions and User Stories
We invite individuals to share personal stories through our blog. If you choose to submit your story:
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You are voluntarily disclosing personal information, which may include sensitive health or emotional experiences.
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You are granting us written consent to publish your submission.
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​You may choose to publish your story anonymously or under a pseudonym.
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Once published, your story may be publicly visible on our website and searchable via the internet.
Please consider the sensitivity of the information you share, as we cannot control how others use publicly available blog content.
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4. How We Protect Your Information
Although we do not store session notes or use electronic medical record systems, we take reasonable physical, technical, and administrative measures to protect the information you provide through our website, including:
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Secure communication channels (HTTPS)
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Access control for internal physical records
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Staff training on confidentiality
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5. Disclosure of Information
We do not disclose your personal or health-related information to third parties, except:
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With your explicit consent
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When required by law, such as to comply with a court order or mandatory reporting obligations.
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To prevent harm, such as if someone is at risk of serious injury or self-harm
6. Your California Privacy Rights
Under California law, you may have the right to:
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Request the categories of personal information we collect
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Request a copy of your personal information
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Request deletion of your personal information
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Correct inaccurate personal information
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Opt-out of sharing (if applicable; we do not share for marketing)
To exercise any of these rights, please contact us at: hello@mysistermyfriendbcs.com
or by US mail at: 4000 Long Beach Blvd. Ste 214, Long Beach, CA 90807
We will verify your identity before responding, as required by law.
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7. Third-Party Links
Our website may contain links to third-party sites (e.g., health resources, external blog references). We are not responsible for the privacy practices of those websites.​
8. Children's Privacy
Our services and blog are not directed to children under 13. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.​
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top and notify users of significant changes.
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10. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
My Sister My Friend Breast Cancer Support
Email: hello@mysistermyfriendbcs.com
Mailing Address: 4000 Long Beach Blvd, Suite 214, Long Beach, CA 90807
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